Not order here!!!!
This is a fraud!!!
I placed an order on 04/01/21 around 11 am for same day delivery. The person received the wrong bouquet, it was completely different to the one I ordered by phone. The bouquet that got delivered doesn’t even have the same flowers or vase.
Christine D03/30/2021, 07:14 PM
I am so upset I've been calling all day my flowers were sopost to come before 2pm and they didn't come till 7pm and I'm crying there so horrible and dead there sympathy flowers and they look worse off ! I called them back they said someone will call me tomorrow than she asked how did I get this # a 310# I want my money back or new flowers I have pictures I can't even post but I will on yelp you should be ashamed to do this to people who are in pain of losing a loved on how dare u send me all dead flowers
Kathy Cardello03/16/2021, 11:37 AM
I ordered flowers for my niece to be delivered on Valentine's Day 2021. They were NOT delivered so I called twice getting an answering service telling me that they would have someone call me back! Another week goes by, and still no flowers were delivered even though they sent an email changing the status to "delivered." I placed another phone call to the same number, and again, the operator told me that she would have someone call me back. AGAIN, no phone call. I called today, March 16, and again received an operator who said that she could only have someone return my call! This company is a rip off. Too bad I did not look at their reviews as I now see others are having similar experiences. Time to go to social media and to the Better Business Bureau!!
Lori Laliberte03/01/2021, 03:18 PM
My wife and I wanted to send flowers for a family birthday in Frisco Texas. Lily's was listed in *Frisco Texas*. We ordered a bouquet on 2/16/2021 to be delivered on Saturday, 2/27/2021 since Lily's doesn't make Sunday deliveries. Come late Saturday, we had no news of the delivery. We called Lily's and only reached an answering service. We called again later on Saturday, during their "business hours", and again today on Monday. Each time, we have a corporate answering service that will presumably relay "a message". Looking online, we found another phone number for Lily's, but only found the same answering service. Don't be fooled by their "local florist" recording, they are listed as being located in Santa Barbara, CA. Waiting to see if we will ever reach a human being or receive a refund. The birthday has come and GONE.