Look, I'll be honest with you. When we first started sending flowers to North Carolina back in 2016, Kinston wasn't on my radar at all. But then Bonnie (she handles most of our customer service calls) started getting these repeat customers sending to Kinston, and I thought, hang on, we need to pay more attention here.
The thing about Kinston that I've learned over the years, mostly from listening to customers on the phone, is that it's a tight community. People know each other. When someone orders flowers for a funeral at one of the churches on Queen Street, or sends a birthday arrangement to someone over near the university, they usually tell us a story. Not because we ask (though Bonnie is genuinely curious), but because they want whoever receives those flowers to know the thought behind them.
That matters to us because we've built our entire business on the idea that flowers shouldn't feel like a transaction. They should feel like what they are, a real person sending something meaningful to another real person. We're just the messengers, and the local Kinston florist we partner with is the one who actually makes it happen.
We work with established local florists in Kinston who have their own shops, their own coolers keeping flowers at the right temperature (usually around 34-36 degrees, which keeps them fresh without freezing), and their own delivery drivers who know the area. This isn't new for us. We've been doing this partnership model since 2007 when we started in a tiny shop (you can read the full story on our about us page if you're curious how we ended up here).
Here's how it works. You place an order with us, either online or by calling our North Carolina office. Bonnie or Phoebe takes your order, gets all the details, and then we send it directly to our Kinston florist partner. They make the arrangement fresh that day, using flowers they've sourced and cared for, and then deliver it.
The cutoff for same day delivery is 1PM Monday through Friday, and 10AM on Saturday. Why those times? Because florists need time to actually make the arrangements properly. Rushing a bouquet never ends well. Trust me, I've seen what happens when someone tries to make a dozen roses look good in 10 minutes. It's not pretty.
Phoebe took a call last month from someone in Virginia sending sympathy flowers to a family in Kinston who'd lost their mother. The caller was emotional, couldn't make it to the service, and wanted something that felt substantial but not over the top. We sent a standing spray with white lilies and soft pink roses. The family called us back to say thank you, which doesn't happen often, but when it does, that's the whole reason we do this.
Bonnie gets birthday orders for Kinston constantly. Parents sending to adult children who stayed in the area. Siblings sending to siblings. One woman calls every single year to send flowers to her best friend from college who lives near the downtown area. Same date, always in early March, always yellow roses because that's what they both carried in their weddings 30 years ago.
We also get a lot of anniversary orders. People who moved away from Kinston but their parents or grandparents are still there. They want to send something for a 50th anniversary, or sometimes just a random Tuesday because their mom mentioned she was having a rough week.
The reason we can typically do same day delivery in Kinston (if you order before the cutoff) is because we've been working with our florist partners there for years now. They know us, we know them, and there's trust built up. When we send them an order, they don't question whether we're legitimate or whether they'll get paid (they always do, immediately).
This matters because some online flower services, and I'm trying to say this diplomatically, they don't always have the best relationship with local florists. Too many fees, too many complaints, too much runaround. We've never operated that way. Our partner florists are the ones doing the actual work, making the arrangements, delivering them. They deserve to be treated well and paid fairly. It's pretty simple really.
Birthday flowers are probably our most common order type for Kinston. Makes sense. Everyone has a birthday, and flowers are one of those gifts that work for pretty much anyone who isn't allergic. We usually suggest mixed arrangements for birthdays because they're cheerful, colorful, and don't carry the romantic weight of something like all red roses.
Get well flowers come in waves. When someone's in the hospital or recovering at home, people want to send something that brightens up the room. We typically recommend arrangements with sunflowers or gerbera daisies for get well orders because they're vibrant without being too fragrant. Hospital rooms can be small, and overwhelming scents aren't always welcome.
You can order online through our website or call us directly. If you call, you'll talk to a real person in our North Carolina office (probably Bonnie, maybe Phoebe). They'll walk you through options, help you pick something appropriate, and make sure we have all the delivery details right.
We don't have a massive team. It's just us. Dennis, Dan, myself, Ayu, Bonnie, and Phoebe working remotely from Vancouver. That's it. No call center in another country, no automated system that frustrates you. Just real people who've been doing this long enough to know that when someone's ordering flowers, there's usually a story behind it.
If you need flowers delivered in Kinston today, order before 1PM on weekdays or 10AM on Saturday and we'll make it happen.