You call us, or you place an order online, and then we coordinate everything with a local Cypress florist who actually makes and delivers your arrangement. Simple as that. We don't hide what we do, we're what the industry calls an order gatherer, which basically means we're the connection point between you and the florist who does the hands-on work. Some companies in this space try to disguise this behind corporate language, making it seem like they have shops everywhere, but we decided years ago to just front up and tell people exactly how it works. Why? Because honesty builds trust, and we're way more interested in long-term relationships than quick sales.
Here's the thing, we work with a network of more than 15,000 florists across the USA. That's a lot of relationships, a lot of vetting, a lot of making sure we're sending your orders to florists who actually care about quality. When your order comes in for Cypress, we immediately get it to a local florist there who can handle it properly. They're the ones with the coolers keeping flowers at 34-36°F, they're the ones with the design skills, they're the ones who know Cypress streets and neighborhoods.
Same-day delivery in Cypress? Absolutely, but you need to get your order in before 1PM Monday through Friday, or 10AM on Saturday. Those cutoff times matter because local florists need enough time to create your arrangement properly and get it delivered the same day. Why these specific times? Because creating a quality arrangement takes time, you can't rush it, and then the florist needs to factor in their delivery route. After those times, your order goes out next business day, and we're always upfront about that timeline.
Sarah from Ohio called us two weeks ago, her best friend from college had just moved to Cypress with her family and Sarah wanted to send a housewarming arrangement. Why does this matter? Because moving to a new place is overwhelming, boxes everywhere, nothing feels like home yet, and getting flowers from someone who cares makes that new house feel a bit more like it belongs to you. It's the gesture that says I'm thinking of you even though I'm hundreds of miles away. We got Sarah's order to a Cypress florist who put together something bright and welcoming, delivered it that afternoon, and Sarah texted us later saying her friend cried happy tears. That's why we do this.
Then there was Michael in Florida, his sister had been going through chemotherapy and finally got the all-clear from her doctor. She lives in Cypress near Lexington Elementary, and Michael wanted to send her something celebratory but also gentle, nothing too overwhelming. That's a nuanced request, and it's exactly why having real people answering phones matters. Bonnie talked with Michael for about ten minutes, really understood what he needed, and made sure the florist knew this wasn't just any congratulations arrangement. The florist selected softer colors, kept the design elegant rather than oversized, and timed the delivery for late morning when Michael's sister would be home. The attention to detail matters when emotions are running high.
Last month we had Jennifer from Pennsylvania sending sympathy flowers to a funeral service at one of the local churches in Cypress. She had never met the family personally but worked with the deceased's daughter and wanted to show support. Sympathy orders are delicate, there's a specific kind of care required, and our Vancouver-based team member Phoebe actually specializes in these arrangements. Why does having a sympathy specialist matter? Because grief is complicated, because timing is crucial, because families need to know their flowers will arrive properly and on time without any added stress. Phoebe made sure everything was handled with the respect and timing that situation demanded. These aren't just orders to us, they're moments in people's lives, and we take that seriously.
Back when we were running that small shop, and I mean really struggling with maybe $20 in the register some days, the phone kept ringing with people wanting to send flowers somewhere else. We kept turning them away at first, saying sorry, you'll need to call another florist. But eventually, sitting there with basically nothing happening in the shop and calls coming in all day, we looked at each other and thought, what if we just took the call, charged the customer, then contacted a florist in the town they were sending to? It was desperation meeting opportunity, honestly.
That first time doing it was terrifying. I drove to meet a florist in a nearby town, baby in tow, and the kid immediately knocked over and smashed something breakable in the shop. Not exactly the professional entrance I was hoping for, sweating through my shirt, apologizing profusely, wondering what on earth I was doing there. But that florist, she got what we were trying to do, she had no website presence, she needed orders, and we needed a way to help customers who were calling us. So we built her a website, put our phone number on it, and sent her the orders that came through. No fees to her, she just added a few extra flowers to cover our commission.
That was 2007. One florist became six, became thirty-five, became over one hundred and fifty. The model worked because it was honest, we told florists exactly what we were doing, we told customers exactly how it worked, and nobody had to pretend or hide behind corporate language. Eventually we connected with a major company here in the U.S. that manages a network of over 15,000 florists, and suddenly we could coordinate deliveries anywhere in America, including Cypress. The whole story is even more detailed than this, but the core principle remains the same, be transparent about what you do, build real relationships, and don't pretend to be something you're not.
We're not a giant company with marketing departments and legal teams. We're Dennis, Dan, myself Andrew, my wife, Ayu, Bonnie, and Phoebe. That's it. Seven people total. Small team, big network, real people handling your real orders. The irony is that starting from near failure and being honest about our model has become our biggest strength. Customers seem to appreciate talking to actual humans who tell them the truth about how their flowers get delivered rather than navigating automated systems or talking to someone reading from a script who's never actually coordinated a flower delivery in their life.
When you reach out to us, you're talking to Bonnie, not a call center with hundreds of people reading scripts. She knows our florists, she knows what works, she knows how to ask the right questions to make sure your order gets handled properly. That personal touch matters, especially when you're sending flowers for something important like a hospital recovery or a funeral service or your mom's birthday. Why does this matter? Because Bonnie remembers customers, she remembers if you called last month for a different occasion, she can help you choose something appropriate rather than just processing a transaction.
The Cypress florists we work with are part of that 15,000+ network, which means they've been vetted, they've proven they can handle quality arrangements, they understand timing, and they know their local area. If someone orders flowers for delivery near Cypress Community Center or over by the neighborhoods around Valley View Street, the local florist knows those areas, knows how to get there, knows what to expect. We coordinate from our small office, but the local knowledge comes from florists who work in Cypress every day, who understand traffic patterns, who know which streets are easy to find and which ones require a bit more attention.
Temperature matters too, and this is something most people don't think about. Flowers need to be stored at 34-36°F before delivery, that optimal cool temperature keeps them fresh and extends their life once they reach your recipient. Why this specific range? Because it's cold enough to slow down the blooming process and prevent bacterial growth, but not so cold that it damages the delicate petals. The florists we partner with understand this, they have proper coolers, they handle flowers correctly, and they time deliveries so arrangements aren't sitting in hot trucks for hours. These details matter when you're paying good money for something that needs to arrive looking beautiful.
Geographic context, well, Cypress sits in Orange County, close to Los Alamitos and La Palma, with that Southern California climate that's actually ideal for flower deliveries most of the year. No extreme cold winters that complicate logistics, no brutal heat waves that wilt arrangements before they reach the door, just consistent conditions that make coordinating quality deliveries straightforward. When Bonnie takes your order for a Cypress delivery, she's not guessing about conditions or logistics, she knows what works because we've been doing deliveries there for years now.
Look, we're not going to pretend we're something we're not. We coordinate flower deliveries, we connect you with local florists who do the actual arrangement and delivery work, and we're honest about that model because we think transparency builds trust better than corporate speak. Our small team handles orders across America every single day, including plenty to Cypress, and we take each one seriously because we know these flowers represent moments that matter to you.
Same-day delivery is available if you get your order in before 1PM weekdays or 10AM Saturday. After that, we're looking at next business day, and we'll always tell you upfront what's realistic. Talk to an actual person, tell us what you need, and we'll coordinate everything with a local Cypress florist who can make it happen. That's how we work, that's how we've always worked, and that's how we'll handle your order when you're ready to send flowers to someone in Cypress.